A Message on Service Procedures during COVID-19:

We are pleased to announce that normal warranty services will resume starting June 1, 2020. We are working diligently with our subcontractors to ensure that proper personal protective equipment is used during every home visit.

The safety and comfort of our homeowners is our top priority. If you do not feel comfortable allowing subcontractors and members Cresleigh Customer Care team into your home, we will work with you to schedule at another time.

You can fill out the online form below, or download a pdf version that you can send or fax. You can send the form to: Cresleigh Homes Customer Care Department, 3001 Douglas Boulevard #110, Roseville, CA 95661. You can fax it to this number: (916) 781-6080.

When you move into your new home, everything should be in working order. Once you are living in your home, you may notice something that needs attention, or perhaps something may go wrong. The Cresleigh Homes Customer Care Department is responsible for honoring your new home warranty.

Service hours are Monday through Friday, 9am – 5pm

Cresleigh Homes’ Customer Care Toll Free: 844-978-8945

*Please remember to put all pertinent information on your request, such as: Name, Address, Phone, Lot, Subdivision & a description of problem(s).